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|WCA Help Desk|
The WCA Help Desk is consistently ranked as a top member benefit and is your go-to source for assistance with daily practice challenges, just an email away. Due to the Stay at Home emergency order currently in effect in Wisconsin, WCA staff is working remotely. The best way to contact the WCA Help Desk at this time is via email at firstname.lastname@example.org.
It would be extremely difficult to list out every topic that the Help Desk can assist with - but here are a few:
Of course this list is not all-inclusive and rarely do we receive the same exact question twice. For that reason we rely on a number of subject matter experts.
NOTE: Be HIPAA Compliant! When submitting claims or EOBs for review, please redact patient health information including name
Dr. Janette Daley shares:
"The WCA has been a tremendously valuable resource to me throughout my career. The seminars bring essential, current information to us. And the WCA Help Desk is my go-to for practice advice. I could not imagine practicing without the support of the WCA. Thank you for all your hard work! It is greatly appreciated!"
"I really feel very supported by the WCA and all that you are doing." Dr. L.K.
Meet the Help Desk
The WCA Help Desk provides helpful answers to your questions on topics like: Billing and coding, Billing and legal, Electronic Health Records (EHR), HIPAA compliance, Licensing and regulation, Medicaid, Medicare, Patient records, PQRS and MIPS, Member communications and surveys, and Webinars.