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WCA Help Desk
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The WCA Help Desk is your go-to source for assistance with daily practice challenges, just a phone call or email away.

phone: 608-256-7023


Meet the Help Desk

The WCA Help Desk delivers solutions for chiropractors and staff in need. With firsthand experience in insurance, healthcare billing, and chiropractic clinics, Tammy McKeown, CT and Alicia Weich are both knowledgeable and understanding. Barbara Zabawa, JD from the Center for Health Law Equity provides special legal counsel. Christopher Anderson, DC with provides technical assistance.

Tammy McKeown, CT is the Help Desk Director. She joined the WCA team in 2014 and is a certified Chiropractic Technician with two decades of chiropractic experience.    Alicia Weich joined the WCA team in 2013 as a Member Services Coordinator. Prior to WCA, Alicia worked for insurance companies such as Humana and WPS, and in the billing office for Dean Clinics.

Frequent Topics

The WCA Help Desk provides helpful answers to your questions on topics like: Billing and coding, Billing and legal, Electronic Health Records (EHR), HIPAA compliance, Licensing and regulation, Medicaid, Medicare, Patient records, PQRS and MIPS, Member communications and surveys, and Webinars.

Click the links below to access helpful information on our most popular topics: