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WCA Help Desk
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The WCA Help Desk is consistently ranked as a top member benefit and is your go-to source for assistance with daily practice challenges that is just an email away! The best way to contact the WCA Help Desk at this time is via email at wcahelp@wichiro.org.

It would be extremely difficult to list every topic with which Help Desk can assist, but here are several:

  • Billing & Coding
  • Insurance benefits & reimbursement specific to chiropractic
  • HIPAA
  • Record retention
  • Medicare
  • Medicaid
  • Legal

This list is not all-inclusive, and rarely do we receive the same exact question twice. For that reason, we rely on a number of subject matter expert consultants.

NOTE: Be HIPAA Compliant! When submitting claims or EOBs for review, please redact patient health information, including name.

 
Dr. Janette Daley shares:
"The WCA has been a tremendously valuable resource to me throughout my career.  The seminars bring essential, current information to us.  And the WCA Help Desk is my go-to for practice advice.  I could not imagine practicing without the support of the WCA.  Thank you for all your hard work!  It is greatly appreciated!"
 
"I really feel very supported by the WCA and all that you are doing." Dr. L.K.

 

Meet the Help Desk

 

David Bobka serves as WCA's Communications and Marketing Manager, a position he also held from 2017-18. David has many years' experience working in Communications for state healthcare/trade associations in Wisconsin, formerly optometry and now Chiropractic. At WCA, he has worked on internal and external communications; WCA marketing efforts; member communications; legislative advocacy, policy and affairs; writing articles and handling layout for the WCA magazine, and more. He has recently stepped into the role of Help Desk Manager. 

 

 

Christopher Anderson, DC, provides assistance with billing/coding questions, compliance issues, proper documentation and Medicare/Medical Assistance (Medicaid) inquiries. 

  

 

 

Barbara Zabawa, JD, from the Center for Health & Wellness Law, LLC, provides legal counsel.

 

 

 

 

Jeffrey Wilder, DC provides assistance with questions on Worker's Compensation issues pertaining to Chiropractic.

 

 

 

 

Kay Miller, DC is a subject matter expert on staff issues affecting CTs/CRTs and more. 


 

 

 

 

Frequent Topics

The WCA Help Desk provides helpful answers to your questions on topics such as: billing and coding, billing and legal, Electronic Health Records (EHR), HIPAA compliance, licensing and regulation, Medicaid, Medicare, patient records, PQRS and MIPS, member communications and surveys, and webinars.